Can I use my own custom domain name?
If you are using your own domain (e.g. www.yourname.com) this has to be added to
the [External Domain Name] field either during Step 3 of the registration
process, Step 2 of [Add a new Website] if it’s a second website you are adding
or in the [Your Community Website] section.
To use your own domain on an existing website you can go into the [Settings] tab
in [Edit Site Properties] and add this to the [External Domain Name] field.
To configure your own domain to direct visitors to your btck.co.uk website you must
also create an ‘Alias (CNAME)’ record for ‘www’ and set the URL or ‘target address’
to btck.co.uk, You should not need to include http:// at the start.
This can be done by contacting your domain registrar, this will be the company you
purchased your custom domain from. You may need to call your Registrar’s support
line and ask them to set-up a CNAME re-direct to your btck,co,uk website.
Alternatively your domain registrar may provide a control panel with the domain
that allows you so set this up for yourself, usually under the settings for ‘DNS’
It can take up to 24 hours for changes to be replicated to
other DNS servers on the internet so it may not work straight away.
We can only support an ‘Alias (CNAME)’ re-direct as we cannot give out our IP address.